Maintenace Plans

SinclaireSelect Membership and Maintenance Agreements are the perfect solution for our customers home and business comfort needs. We’ve designed our entire line-up of Maintenance Plans to provide more flexibility and service options to our customers. When it comes to your home or business, there is no one-size-fits-all solution.

By becoming a SinclaireSelect Member, you will now have the ability to customize the protection and service you need, specific to your home or business. All of our maintenance agreements include 24-hour emergency service, discounts on all repairs, annual inspection with Free Precision Tune-up, priority customer service, loyalty points, and multi-system discounts. Our maintenance agreements are designed to provide regular seasonal cleaning and maintenance of your heating and air conditioning systems.

Sinclaire Enterprise’s Maintenance Plans give you peace of mind knowing that your system is running properly and at peak efficiency, as well as helping to extend the life of your equipment. In the event of an emergency, you have a professional standing-by to respond to your service needs, all day and night.

By maintaining your system with one or two scheduled annual inspections, our technicians will be able to inspect and test components for proper operation, recognize impending problems, and offer solutions that can result in energy savings and/or healthier, safer environments for your home or workplace . SinclaireSelect Members are also eligible for 24-hour emergency service, priority service over non-SinclaireSelect Members, and discounts on all repairs.

Our Maintenance Agreements are available for Residential and Commercial customers. We customize each SinclaireSelect Membership based on our customers individual needs. Read more about our Maintenance Agreements, Add-Ons, and Loyalty Points below and customize a plan that’s right for you.

MAINTENANCE AGREEMENTS

SinclaireSelect Premium for Oil

This plan is exclusively for Oil Customers of Sinclaire Enterprises enrolled in our Automatic Heating Oil Delivery program.

Benefits of the plan include:

• 24-hour Emergency Service
• Free repairs covering over 50 of the most common heating problems
• Free Precision Tune-Up
• Priority Customer Service
• Improved Efficiency and Safety of Heating System
• Extended equipment life
• Inflation protection
• Maintenance Agreement is Transferable with the Sale of Property
• Peace of Mind
• Earn Loyalty Points for Future use Towards the Purchase of New Heating and Cooling Equipment
• Multi-System discounts

This program includes an annual inspection with a FREE Precision Tune-up on your oil fired heating system, plus the repair of over 50 of the most common heating problems. You will also receive $50 in Loyalty Points per agreement for every year that you are a member of the program, up to $500. Loyalty Points can be redeemed when we upgrade your heating and cooling system equipment. See below for more information on Loyalty Points.

The following parts are included in the SinclaireSelect Premium for Oil Maintenance Program. *one each per plan

• Air Tube
• Aquastat
• Blower Motor
• Blower Bearings
• Blower Pulley
• Boiler Guage Glass
• Burner Coupling
• Burner Head
• Burner Motor
• Burner Fan
• Cad Cell
• Cad Cell Leads
• Cad Cell Relay
• Circulator Coupling
• Circulator Relay
• Delayed Oil Valve
• Barometric Damper
• Firomatic Thermal Valves
• Electric Thermal Switch
• Fan & Limit Control
• Fuel Filter
• Fill Cap
• Ignition Transformer
• 24V Transformer
• High Limit Control
• Low Limit Control
• Nozzle Assembly
• Nozzle
• Nozzle Line
• Fuel Pump
• Pump Screen
• Pressuretrol
• Service Switch
• Stack Switch
• Triple Aquastat
• Zone Valve Head
• Complete Fuel Filter Assembly
• Oil Tank Gauge & Whislte
• 1″ Air Filter
• Oil Tank Fill Piping & Fittings
• Vent Caps
• Flue Pipe
• Fuses
• System 2000 Manager and Inducer Motor
• Indirect Hot Water Heater Relays and Controls

See below for additional add-ons specific to the SinclaireSelect Premium plan for even more protection.

Maintenance Procedures for Oil Fired Heating Equipment is as follows:
*procedures may not apply to all systems

• Vacuum heat exchanger / fire chamber
• Clean flue pipe
• Clean chimney base
• Cement flue pipe at chimney
• Replace nozzle
• Replace / clean fuel pump strainer
• Replace oil filter
• Check / clean burner fan
• Inspect / drain expansion tank
• Inspect / test relief valve
• Inspect blower wheel and clean if needed
• Inspect blower motor
• Inspect / replace blower belt
• Inspect / clean blower compartment
• Inspect / test all operating safety controls
• Replace standard 1″ disposable air filter
• Wash permanent filter
• Perform complete efficiency test
• Check system operation
• Inspect all components for corrosion or leaks

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SinclaireSelect for Oil

This plan is for Oil Heat customers who are not enrolled in our Automatic Heating Oil Delivery Program or who have their oil delivery needs fulfilled elsewhere.

Benefits of the plan include:

• 24-hour Emergency Service
• Priority Customer Service
• 15% Discount on repairs for Service Calls (excludes diagnostic fee)
• Free Precision Tune-Up
• Extended Equipment Life
• Improved Efficiency and Safety on your Heating Systems
• Inflation protection
• Maintenance Agreement is Transferable with the Sale of Property
• Peace of Mind
• Earn Loyalty Points for Future use Towards the Purchase of New Heating and Cooling Equipment
• Multi-System discounts

This program includes an annual inspection with a FREE Precision Tune-up on your oil fired heating system, plus a 15% discount on repairs for all future service calls. You will also receive $25 in Loyalty Points per agreement for every year that you are a member of the program, up to $500. Loyalty Points can be redeemed when we upgrade your heating and cooling system equipment. See below for more information on Loyalty Points.

Maintenance Procedures for Oil Fired Heating Equipment is as follows:
*procedures may not apply to all systems

• Vacuum heat exchanger / fire chamber
• Clean flue pipe
• Clean chimney base
• Cement flue pipe at chimney
• Replace nozzle
• Replace / clean fuel pump strainer
• Replace oil filter
• Check / clean burner fan
• Inspect / drain expansion tank
• Inspect / test relief valve
• Inspect blower wheel and clean if needed
• Inspect blower motor
• Inspect / replace blower belt
• Inspect / clean blower compartment
• Inspect / test all operating safety controls
• Replace standard 1″ disposable air filter
• Wash permanent filter
• Perform complete efficiency test
• Check system operation
• Inspect all components for corrosion or leaks

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SinclaireSelect for Gas

This plan is perfect for customers with Natural Gas or Propane heat, including high efficiency systems.

Benefits of the plan include:

• 24-hour Emergency Service
• Priority Customer Service
• 15% Discount on Repairs for Service Calls (excludes diagnostic fee)
• Free Precision Tune-Up
• Extended Equipment Life
• Improved Efficiency and Safety on your Heating Systems
• Inflation protection
• Maintenance Agreement is Transferable with the Sale of Property
• Peace of Mind
• Earn Loyalty Points for Future use Towards the Purchase of New Heating and Cooling Equipment
• Multi-System discounts

This program includes an annual inspection with a FREE Precision Tune-up on your gas fired heatng system, plus a 15% discount on repairs for all future service calls. You will also receive $25 in Loyalty Points per agreement for every year that you are a member of the program, up to $500. Loyalty Points can be redeemed when we upgrade your heating and cooling system equipment. See below for more on Loyalty Points.

Maintenance Procedures for Gas Fired Heating Equipment is as follows:
*procedures may not apply to all systems

• Vacuum heat exchanger / fire chamber
• Clean flue pipe
• Clean chimney base
• Cement flue pipe at chimney
• Check / clean burner fan
• Check / clean main burners
• Check / clean pilot burner
• Inspect / drain expansion tank
• Inspect / test relief valve
• Inspect blower wheel and clean if needed
• Inspect blower motor
• Inspect / replace blower belt
• Inspect / clean blower compartment
• Inspect / test all operating safety controls
• Inspect / replace thermocouple or hot surface ignitors
• Replace standard 1″ disposable air filter
• Wash permanent filter
• Check system operation
• Inspect all components for corrosion or leaks
• Clean condensate drains (high eff. gas)
• Clean condensate pump (high eff. gas)

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SinclaireSelect for Air Conditioning

This plan is for customers with Central Air Conditioning or Ductless Mini-Split systems.

Benefits of the plan include:

• 24-hour Emergency Service
• Priority Customer Service
• 15% Discount on Repairs for Service Calls (excludes diagnostic fee)
• Free Precision Tune-Up
• Extended Equipment Life
• Improved Efficiency and Safety on your A/C Systems
• Inflation protection
• Maintenance Agreement is Transferable with the Sale of Property
• Peace of Mind
• Earn Loyalty Points for Future use Towards the Purchase of New Heating and Cooling Equipment
• Multi-System discounts

This program includes an annual inspection with a FREE Precision Tune-up on you A/C system, plus a 15% discount on repairs for all future service calls. You will also receive $25 in Loyalty Points per agreement for every year that you are a member of the program, up to $500. Loyalty Points can be redeemed when we upgrade your heating and cooling equipment. See below for more on Loyalty Points.

Maintenance Procedures for A/C equipment is as follows:
*procedures may not apply to all systems

• Replace disposable 1″ air filter (if applicable)
• Wash permanent filter (if applicable)
• Drain and clean humidifier pan
• Inspect blower motor
• Inspect blower wheel and clean if needed (mini-splits my incur additional costs)
• Clean and inspect blower compartment
• Inspect indoor coil
• Inspect TXV valve
• Clean condensate pump
• Check control board and electrical connections
• Inspect contactor, capacitors, and relays
• Remove debris from outside unit
• Wash outdoor coil
• Check disconnect
• Check fan blade
• Check compressor connections
• Check refrigerant charge (adding refrigerant not included)
• Check operation of whole system
• Check temperature differentials
• Inspect outdoor coil for damage

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SinclaireSelect for Heat Pumps

This plan is for customers who have Heat Pumps in their homes.

Benefits of the plan include:

• 24-hour Emergency Service
• Priority Customer Service
• 15% Discount on Repairs for Service Calls (excludes diagnostic fee)
• 2 Free Precision Tune-Ups (one for heating and one for cooling)
• Extended Equipment Life
• Improved Efficiency and Safety on your Heating Systems
• Inflation protection
• Maintenance Agreement is Transferable with the Sale of Property
• Peace of Mind
• Earn Loyalty Points for Future use Towards the Purchase of New Heating and Cooling Equipment
• Multi-System discounts

This program includes 2 annual inspections with 2 FREE Precision Tune-ups on your Heat Pump system (one for heating and one for cooling), plus a 15% discount on repairs for all future service calls. You will also receive $25 in Loyalty Points per agreement for every year that you are a member of the program, up to $500. Loyalty Points can be redeemed when we upgrade your heating and cooling equipment. See below for more on Loyalty Points.

Maintenance Procedures for Heat Pumps is as follows:
*procedures may not apply to all systems

• Replace disposable 1″ air filter
• Wash permanent filter
• Drain and clean condensate pan
• Inspect blower motor
• Inspect blower wheel and clean if needed
• Clean and inspect blower compartment
• Inspect indoor coil
• Inspect TXV valve
• Clean condensate pump
• Check control board and electrical connections
• Inspect contactor, capacitors, and relays
• Remove debris from outside unit
• Wash outdoor coil
• Check disconnect
• Check fan blade
• Check compressor connections
• Check refrigerant charge
• Check operation of whole system
• Check temperature differentials
• Inspect outdoor coil for damage
• Check operation of secondary / emergency heat

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ADD-ONS

All add-ons must accompany a SinclaireSelect Maintenance Agreement and cannot be purchased separately. They are designed to compliment and add extra protection to existing Maintenance Agreements.

SinclaireSelect Premium for Hot Water Heaters

This add-on is for SinclaireSelect Premium members who have an additional Oil Fired Hot Water Heater. In addition to everything covered in the SinclaireSelect Premium for Oil Maintenance Agreement, the Premium for Hot Water Heater add-on includes an annual inspection with a FREE Precision Tune-up of your Oil Fired Hot Water Heater, plus the repair and/or replacement of the following oil burner operating parts and controls.

• Air tube
• Aquastat
• Burner coupling
• Burner head
• Burner motor
• Burner fan
• Cad cell
• Cad cell leads
• Cad cell relay
• Delayed oil valve
• Electrodes
• Fuel pipe
• Fuel filter
• Fuel pump
• Ignition transformer
• Nozzle
• Nozzle assembly
• Nozzle line
• Pump screen
• Stack relay
• Switches
• Thermal switch
• Thermal valve
• Temperature pressure relief valve

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SinclaireSelect Dehumidifier Add-on

This add-on can be used with any of our SinclaireSelect Maintenace Agreements and includes additional maintenance to be done to your dehumidifier at the time of your scheduled annual Precision Tune-up. Maintenance includes:
*procedures may not apply to all systems

• Clean or replace filters
• Clean / vacuum coils and interior surfaces
• Inspect / clean blower motor
• Lubricate components where applicable
• Clean condensate pump
• Check drain

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SinclaireSelect Humidifier Add-on

This add-on can be used with any of our SinclaireSelect Maintenance Agreements and includes additional maintenance to be done to your humidifier at the time of your scheduled annual Precision Tune-up. Maintenance includes:
*procedures may not apply to all systems

• Remove and replace evaporator pad
• Remove and wash water pan
• Wash float assembly
• Remove debris from cabinet pad if applicable
• Check humidistat
• Fill and adjust water level
• Check humidifier motor operation

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SinclaireSelect Electronic Air Cleaner Add-on

This add-on can be used with any of our SinclaireSelect Maintenance Agreements and includes additional maintenance to be done to your Electronic Air Cleaner at the time of your scheduled annual Precision Tune-up. Maintenance includes:
*procedures may not apply to all systems

• Remove air cleaner cells and wash
• Check cells for damage
• Vacuum / wipe cleaner cabinet
• Wash pre-filter screens
• Check electrical connections
• Check unit operation

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SinclaireSelect Heat Recovery Ventilator / Energy Recovery Ventilator Add-on

This add-on can be used with any of our SinclaireSelect Maintenace Agreements and includes additional maintenance to be done to your Heat Recovery Ventilator / Energy Recovery Ventilator systems at the time of your scheduled annual Precision Tune-up. Maintenance includes:
*procedures may not apply to all systems

• Inspect and clean intake and exhaust hoods
• Clean / vacuum heat exchanger and interior surfaces
• Inspect / clean blower motor

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SinclaireSelect Custom Add-on

As we previously stated, there is no one-size-fits-all solution and every home and business is unique. If you would like a custom quote for an add-on that is not listed here, please feel free to call us anytime. 508-668-8200.

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LOYALTY POINTS

You earn Loyalty points for each SinclaireSelect Maintenance Agreement that you are enrolled in. Each customer can earn up to $500 worth of loyalty points which may be redeemed when we upgrade your heating and cooling equipment. Below is a list of upgrades you may put loyalty points towards.

• $500 towards a boiler
• $300 towards a furnace
• $200 towards a hot water heater
• $200 towards an oil tank
• $100 for a new oil burner

Heating

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Heating

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